Hair Loss, Wigs, & Toppers: Frequently Asked Questions
Answering your questions to help you navigate the alternative hair world.
ABOUT STRUT HAIR SOLUTIONS
What makes Strut different from a traditional wig store?
We have been serving our clients since 2002 for 25 years. Strut Hair Solutions is led and founded by a trichologist/cosmetologist specializing in the hair and scalp. This means for you personalized hair-loss solutions, scalp health, and confidence-boosting transformations. Every client gets expert guidance by our team of hair practitioners and a truly customized experience.
What is a Strut Discovery Session?
Our Strut Signature Discovery Session sets Strut apart from other wig and hair replacement places.
Every client starts here. We want to get to know you and find the perfect solution to have you Strutting out in no time. This is a 5-step consultative process. Our goal? For you to walk in feeling heard, leave feeling confident, and find a hair solution that makes you feel like YOU again. ✨
How long does a Discovery Session take?
Plan for up to 50 minutes of time with us. It’s all about listening, learning, and finding the right solution for you.
Walk in. Discover. Strut out. 💕
What happens during a wig or topper consultation?
This is part of our Strut Discovery Session. We’ll chat about your hair goals, history, and needs, then explore different options for color, length, density, and style. We’ll go over the features and benefits of your options. Then, we will narrow down to the best solution for you and your hair goals. Then review care and styling instructions for the discussed styles.
You will learn the benefits of human hair vs. synthetic hair, and how to care for your selection. We will also practice putting on your new hair, so you feel comfortable before you leave. Normally, everyone desires a bit of customizing (thinning & trimming) on their new hair, and that is INCLUDED with your purchase.
Do you offer private wig and hair-loss consultations?
Absolutely! Your comfort and privacy matter to us, which is why private consultations are available for a more personal, one-on-one experience.
Can I bring a family member or friend to my appointment?
Of course! Bring your hype person, bestie, or loved one. We’re all about having a little support (and fun!) along the way. *Please have no more than 2-3 guests.*
What is your Return and Exchange policy?
Due to the hygienic, wearable nature of our products, and to maintain the highest standards of hygiene, ALL SALES ARE FINAL.
This includes items that have been taken out of the store, worn, or altered for you – either by cutting, coloring, or perming. Wigs and hair pieces that are custom made for you are final sale.
You can exchange special order items (not custom orders) that have not been altered or customized in any way or taken out of the store for another item
We’ll walk you through the details before your purchase so you know exactly what to expect.
Do you work with clients experiencing medical hair loss?
Yes, we support clients experiencing hair loss related to medical conditions such as medical treatments, medications, surgery, and other causes. You’re never alone in this journey. We are here to support you.
Do you help women with thinning hair even if they don’t need a wig?
Absolutely! Not everyone needs a wig. We offer solutions for thinning hair, including toppers, hair extensions, scalp treatments, red laser therapy, take home topical hair-care support, and more.
Do you help women who just want longer or more hair?
Yes, whether it’s for a special night out, wedding hair, or to achieve your dream hair, we’ve got you covered. We offer Remy hair extensions that are clip-on or halo’s for that special event, or a semi-permanent method such as hand-tied beaded rows or tape-in Remy hair extensions.
Can you cut and customize a wig to look like my natural hair?
Yes! Our hair experts can customize your wig or topper with cutting, shaping, layers, bangs, and styling to create a look that feels natural and uniquely yours. Please note that we do not cut your biological hair, as we are not a full-service salon. We only perform our salon services on the pieces themselves.
WIG, TOPPER, OR HAIR PIECES | WHAT IS RIGHT FOR ME?
How do I know if I need a wig or a topper?
It depends on your hair-loss pattern and your goals! A topper is great for adding coverage and volume to specific areas, mainly the top of the head hair thinning, while a wig provides full coverage for full hair loss or advanced hair thinning. We’ll help you find the right coverage for your hair needs and hair goals.
Can people tell that I’m wearing a wig or topper?
Not when it’s properly fitted, customized, and styled! The goal is for your hair to look and feel completely natural and, most importantly, feel like you.
What is the difference between a wig and a hair topper?
A wig provides full coverage around the head, while a topper sits on the top of your head and adds coverage and volume where you need it most. Think of a topper as a little extra oomph for your own hair, and a wig as ready-to-wear hair; most are just shake-and-go once customized.
How do I put on a wig?
Video Coming Soon!
How do I put on or take off my topper?
Video Coming Soon!
How do I change the part on my wig or hair topper?
Video Coming Soon!
What is the best way to store my wig?
Keep your wig in a cool, dry place away from direct sunlight. A wig stand or mannequin head helps maintain its shape and style between wears. We recommend keeping them in your closet; it’s cool and dark, and you could cover them with a towel. If you leave them in the box, the hair can get cold set, which makes a dent in the hair; you may need to have it steamed out or on human hair blow dry that section to remove.
How often should I wash my wig?
It depends on how often you wear it and your lifestyle. Generally speaking, every 10-14 wears. Wigs and hair toppers don’t need to be washed as often as natural hair. We’ll help guide you through the care routine that keeps your piece looking fresh and fabulous in our studio.
Can I sleep or shower in a wig?
We recommend removing your wig before sleeping or showering whenever possible. It helps protect the alternative hair, preserve the style, and extend the life of your piece. However, in our experience, if you are having a sleepover or company, yes. When sleeping, use a silk pillowcase; we offer them in-store, and showering don’t get the hair wet.
How do I keep a wig from slipping?
A proper fit is key! Depending on your needs, we can recommend options like wig grips, clips, or other securing methods to help keep everything comfortably in place.
Are human hair wigs better than synthetic wigs?
Neither is necessarily “better”; it’s about what works best for you! Human hair offers versatility and a very natural feel, while synthetic hair can be lower-maintenance and easier to style. We’ll help you find the right fit for your lifestyle.
What type of wig looks the most natural?
A properly fitted, customized wig with a quality lace or monofilament top can create an incredibly natural look. The best wig is one that’s customized specifically for you. 🤍
What wigs are best for chemotherapy hair loss?
Comfort is everything. We typically recommend lightweight, breathable wigs with comfortable, gentle construction that feels good on a sensitive scalp. We’ll help you find an option that provides both comfort and confidence.
Are wigs covered by insurance?
Some insurance plans may provide coverage or reimbursement for a wig/cranial prosthesis related to medical hair loss. Coverage varies, so we recommend checking directly with your insurance provider, and we’re happy to help you understand what documentation may be needed.
“ We do not bill insurance and are an out-of-network provider. Strut is not responsible for the amount the insurance reimburses, and we make no claims to the amount that you pay to get reimbursed.”
HAIR TOPPERS
What is a hair topper?
A hair topper is a lightweight hairpiece designed to add coverage, volume, and fullness to areas where your hair is thinning, without covering your entire head. Think of it as your secret weapon for fuller-looking hair.
Who is a good candidate for a hair topper?
Toppers are perfect for anyone experiencing thinning hair, especially around the crown, part, or top of the head. If you’re looking for a little more volume and coverage without a full wig, a topper could be your perfect match.
Can a topper cover thinning at the crown?
Absolutely! A topper is one of our favorite solutions for crown thinning. It adds natural-looking coverage and volume right where you need it most.
Can a topper cover a widening part?
Yes! Toppers can be designed to cover a widening part while blending beautifully with your natural hair for a fuller, more seamless look.
Can hair toppers damage your natural hair?
When properly fitted and worn correctly, toppers shouldn’t damage your natural hair. We’ll show you how to secure and care for your topper in a way that keeps both your piece and your natural hair happy. 🤍
How does a hair topper stay on?
Depending on the topper and your needs, it can stay in place with clips, tape, or other securing methods. We’ll find the option that feels secure, comfortable, and right for you.
Can I wear a topper every day?
Absolutely! Many of our clients wear their toppers daily. With the right fit and proper care, your topper can easily become part of your everyday routine. ✨
Can I exercise while wearing a topper?
You can! For lighter activities, a properly secured topper can stay comfortably in place. For intense workouts or activities involving lots of sweat or water, we recommend removing it when possible to help protect your natural hair and the piece.
HAIR LOSS & THINNING HAIR
What is the best solution for thinning hair on top of the head?
It depends on the cause and extent of thinning! From hair toppers and extensions to scalp treatments and customized hair solutions, Strut can help you find an option that looks natural and feels like you.
Can laser therapy help women’s hair loss?
Low-level red light laser therapy may help support a healthier scalp environment and encourage hair growth for some women. At Strut, we offer red laser therapy as part of our approach to scalp and hair wellness.
What are the best scalp treatments for hair loss?
Healthy hair starts with a healthy scalp! Depending on your needs, options may include scalp detox treatments, red laser therapy, scalp analysis, and professional hair-loss care. We’ll help determine what’s right for you.
What is a scalp analysis?
A scalp analysis gives us a closer look at your scalp and hair follicles so we can better understand what’s happening beneath the surface. It helps us create a more personalized plan for your hair and scalp health.
When should I see a trichologist for hair loss?
If you’re noticing increased shedding, thinning, changes in your scalp, or hair loss that doesn’t seem to be improving, it may be time to seek professional guidance. The sooner you understand what’s going on, the sooner you can explore your options.
What does a trichologist do?
A trichologist specializes in the health of the hair and scalp. They look at concerns like thinning, shedding, scalp conditions, and hair changes to help identify potential contributing factors and create a personalized care plan.
What is the difference between a dermatologist and a trichologist?
A dermatologist is a medical doctor who specializes in skin, hair, and nails and can diagnose medical conditions and prescribe treatments. A trichologist focuses specifically on hair and scalp health and can provide specialized guidance for concerns like thinning and shedding.
Can menopause cause hair thinning?
Yes. Hormonal changes during menopause can contribute to changes in hair growth, density, and shedding. If you’re noticing thinning, we can help you explore supportive scalp treatments and hair solutions designed around your needs.
Can stress cause hair shedding?
Stress is the #1 cause of hair shedding in women. Significant or prolonged stress may contribute to increased shedding. If you’ve noticed more hair in your brush or shower lately, you’re not imagining it. We can help you understand your options and support your scalp health.
Can scalp health affect hair growth?
Absolutely! Your scalp is the foundation for healthy hair. Buildup, dryness, excess oil, and other scalp concerns can impact the environment where your hair grows, which is why scalp care is such an important part of the Strut approach.
WHERE TO FIND ALTERNATIVE HAIR
Where can I buy a natural-looking wig in San Diego?
Looking for a wig that actually looks like your hair? Strut Hair Solutions specializes in natural-looking, personalized wigs and hair-loss solutions. We proudly serve women throughout Encinitas, Cardiff, Carlsbad, Del Mar, Rancho Santa Fe, and the greater San Diego and Orange County areas.
Where can I get fitted for a hair topper in San Diego?
Strut Hair Solutions specializes in personalized hair topper fittings for women experiencing thinning hair. We’ll help you find the right coverage, color, density, and fit for a seamless, natural-looking result.
Is there a wig and topper specialist near Encinitas?
Yes! Helena Gibson and her team at Strut Hair Solutions are passionate about helping women find beautiful, natural-looking wigs and toppers throughout North County San Diego. Our Cardiff by the Sea location makes personalized hair solutions conveniently close to Encinitas.
Where can I get help for thinning hair in North County San Diego?
Strut Hair Solutions offers personalized support for women experiencing thinning hair and hair loss. From scalp wellness and hair-loss consultations to toppers, wigs, and customized solutions, we’re here to help you feel confident every step of the way.
Where can I get a private wig fitting near Encinitas or Cardiff?
Strut Hair Solutions offers private wig and hair-loss consultations for a comfortable, personalized experience. Our Cardiff by the Sea location serves women throughout Encinitas, Carlsbad, Del Mar, and North County San Diego.
